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FREQUENTLY ASKED QUESTIONS
It all depends on your daily lifestyle. We recommend washing your beard two times a week. However, our beard wash has been formulated so that you can use it on a daily basis if needed.
Yes, Beard and Hair Growth Oil provide nourishment to the scalp and removes build-up from hair follicles to stimulate the hair growth.
Yes, Spread the oil over your hair/beard and massage gently. Leave the oil overnight and then rinse it off.
Yes, all the products of Big Bad Beard are made from natural extracts and can be used for all types to revitalize your hair.
Apply a few drops of Big Bad Beard Wash on your wrist. If there are no signs of dryness, redness or itchiness then you can continue to use it.
Yes, as the ingredients of the Big Bad Beard Wash are natural you can apply it daily to remove all dirt and dead skin cells.
Deluxe Trimming Tool as the name suggest easily provides the accurate shape of the beard
The product is made up of hard and sturdy plastic that won’t break easily.
Combine the Beard Shaping Tool with clippers or razors to achieve an accurate trim or crisp shave.
Sometimes your tracking information will be updated if the shipment is out for delivery in your area. If you see that the tracking status reads as "delivered", but you haven't received it, be sure to check WITH your with your neighbors or other members of your household. The package may have been delivered to a secure location if you were not available at the time of delivery. If you still can't locate it, send us a note at support@bigbadbeard.com and we'll be happy to help.
You should receive an email confirmation once the order ships from our warehouse. Domestic orders should include tracking information, including the tracking URL for you to easily reference. International orders will only have tracking information if you opted for Tracked & Signed Shipping. You may also reach out to support@bigbadbeard.com for more questions regarding the status of your order.
After you place an order with us, please allow 1-3 business days for us to ship your order.
Keep in mind that during the holiday season this may give a slower turn around for orders to ship & we will work hard to get orders out as soon as we possibly can.
No. Any duties, taxes, or customs fees will be assessed to the customer by their home country upon the order arriving and must be paid separately to receive your order. If you have any questions regarding this process, please don't hesitate to reach out to support@bigbadbeards.com
Yes. Once you log into your profile, you can modify the shipping information and billing information to your subscription order. Shipping information is located above the products you are subscribed to. Billing information is located in the information tree on the left hand side. Select either option to edit and confirm by selecting Save.